Organizational responses to multiple logics: Diversity, identity and the professional service firm

This paper is located within the research problematic of multiple logics with reference to professional service firms (PSFs), and in particular audit firms. Within this multi-logic (“hybrid”) complex organization, we are specifically concerned impacts new institutional that reflect social political movements - case diversity legislation how these absorbed managed organizations’ structures practices. Based upon a study large medium sized UK, consider organizational responses demands for improved among firm members, especially senior elite, context passing Equality Act, 2010, subsequent which both consolidated extended UK laws on discrimination. Our indicates such sites have value demonstrating conflict between shifts its terms reference. While most commercialism professionalism has been successfully through mechanisms hybridization, bring fore struggles ideas about merit evaluation processes practices more intractable. work contributes an understanding dependencies ( blending ) co-existences separation can exist diversity, commercial practice organizations. We further highlight role identity scripts shape individuals situationally demarcate their identities as they struggle challenge dominant logics.